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6.结构化的思维能力: 1) 某快速消费品公司最近遇到了利润下降的问题,请你分析一下可能的原因。 The profit of a FMCG company decreases recently. Please analyze possible reasons of the profit decrease. 2) 某美国地铁公司希望投资中国地铁,希望五年可收回投资,请你做一个可行性分析。 A certain US based Subway Company planed to invest on Subway of China, and they hope the investment can be returned in five years. Please conduct a feasibility analysis. 二.人际交往能力: 1.领导能力: 1) 请给出一个你必须展示你的领导能力的例子。 Tell me of an occasion where you had to demonstrate business leadership. 2) 什么情况下,你会不得不出面对职责进行进一步的界定或解决团队的问题,以保持绩效水平? When have you had to intervene to clarify roles or resolve team issues to obtain performance ? 3) 你怎样运用目标和目的来驱动团队达到卓越的绩效? How have you used targets or goals to drive outstanding performance? 2.沟通影响力: 1) 请给出一个最近你培训和指导他人的例子。 Tell me of a recent occasion when you contributed to the training or education of another person. 2) 你具备哪些辅导或给予他人反馈的经验? What experience in coaching and giving feedback have you had ? 3) 你为下属创造过什么样的学习或发展机会? What development or learning opportunities have you created ? 3.团队合作能力: 1) 在与你最为亲密的同事相处时,为了确保团队目标能够完成,你在其中扮演什么角色? Amongst your immediate colleagues , what part do you play in ensuring that the team meets its objectives ? 2) 请给出一个你在非常有效的团队内工作的例子。 Tell me about a time when you worked in a really effective team. 3) 什么时候你的目标和你的团队的目标不是很吻合? When have your objectives been at odds with those of the team? 4.客户服务能力 1) 请给出一个你主动了解客户需求,从而提供服务并获得认可的例子。 Give me a case that you proactively worked out customers’ needs and your service finally gained customers’ recognition. 2) 请给出一个你虽然遇到困难但仍然有效为客户解决问题的事例。 Tell me about a case that you effectively solved customers’ problem although you met difficulties when solving the problem.
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